MAAUTECH Store

Contact us

WhatsApp is the fastest way to reach us. Send a message and a person replies, not a bot, usually within a few minutes during opening hours.

Chat on WhatsApp

Order updates, product questions, warranty claims and delivery changes. This is the channel we answer first.

+237 671 935 737

Call us

Where to find us

Message us on WhatsApp for the exact pickup point and a time to collect.

Orders and delivery

Track an order, change a delivery address, or rearrange a drop-off that you missed.

Choosing a device

Tell us your budget and what you need it for. We will tell you what fits and what to avoid.

Warranty and repairs

Send your order number and a description of the fault and we will confirm cover.

Business and bulk orders

Volume pricing for offices, schools and resellers, with serial numbers documented per unit.

Solar and networking

Sizing for an inverter, panel or router setup, including what your load actually needs.

Payments

Mobile money or bank transfer that did not go through, and confirmation once it has.

Channel	Typical reply	Best for
WhatsApp	Fastest. Usually within a few minutes during opening hours	Order updates, photos of devices, warranty claims
Phone call	Answered when we are not already on another call	Urgent delivery problems
Email	Within one working day	Invoices, business documents, formal complaints

Have your order number ready
It starts with MAAU and appears in your confirmation message. It lets us find your order without asking you three questions first.
Tell us the device and the fault
For warranty and support questions, the model and a short description of what happens is enough to get started. A photo or video speeds it up.
One message is better than five
Send everything in one message with the details above. It keeps the thread readable for whoever picks it up.